Legal document
Terms and Conditions
By using this site or asking us for an assessment you accept these terms. If you disagree with any of them, please do not use the site. The processing of your personal data is governed by the Personal Data Processing Policy.
1. Who we are
TuTablero is the brand under which [to be completed], with tax ID (NIT) [to be completed] and based in [to be completed], Colombia, offers interactive dashboards, tool integrations, custom development and data analysis. You can write to us at info@tutablero.com or on WhatsApp at +57 301 430 0580.
2. Use of the site
- The site is informational and commercial. You may browse it and use the contact form freely and at no cost.
- You agree to give us truthful data and not to use the form to send spam, illegal content, malware or third parties' data without their permission.
- You may not try to breach the site's security, overload it, extract its content in bulk or impersonate another person or company.
- We may limit or block access for anyone who breaks these rules.
3. Demos, examples and sample data
The dashboards, maps, charts, figures, company names and cases you see on the site (Dashboards, Examples, Workflows and the Excel comparison sections) are illustrative examples with fictitious or sample data. They do not represent real customer results, are not a promise of results and must not be used as a source of information. The geographic and population data in the maps come from open public sources and are shown for demonstration purposes.
4. The services
Depending on what we agree in each project, we provide: assessment of your data sources, integration of tools through APIs, automation workflows, interactive dashboards and maps, custom development, data analysis and hosting of the dashboard on a tutablero.com subdomain.
The scope, deliverables, timelines, price and payment terms of each project are defined in writing in a proposal, quote or service order that you accept. If there is a difference between that proposal and these terms, the proposal prevails on anything specific to the project.
5. Assessment and proposal
- The initial assessment is free and does not oblige you to hire.
- Sending the form does not by itself create a contract: it is a contact request.
- A proposal is valid for the period it states. After that period we may adjust it.
6. What we expect from you
- Give us access to the tools and data needed, with the minimum permissions we agree on (by default, read-only whenever the case allows it).
- Guarantee that you have the right to use and share that data with us, including the personal data of your customers or employees.
- Review and validate results within the agreed timelines, and tell us promptly about any change in your tools (keys, plans, versions) that could affect an integration.
- Take care of your dashboard credentials and not share them with unauthorized people.
7. Dashboards hosted on tutablero.com
If we agree to host your dashboard on a subdomain (for example, company.tutablero.com), we do our best to keep it available and up to date, but we do not guarantee uninterrupted availability unless the contract sets a service level. Interruptions may occur due to maintenance, provider failures or changes in the third-party tools it is fed from. Access is per user and role. When the relationship ends, we will hand over or delete your data and dashboards as agreed, and deactivate the subdomain.
8. Confidentiality
Before seeing your data or your keys we sign a non-disclosure agreement (NDA) if you ask for it or if the project requires it. We will treat as confidential the non-public information you give us and use it only to provide the service. This obligation does not cover information that is already public, that we already knew, that we legitimately receive from a third party or that an authority orders us to hand over.
9. Intellectual property
- The site, its design, texts, graphics, code, brand and logo of TuTablero are ours or licensed to us. You may not copy or reuse them without permission, except for normal use to browse or to quote with a link.
- Your data remains yours. We acquire no rights over the information you give us.
- The dashboards and developments we make for you, and their ownership or license of use, are governed by the proposal or contract of each project. We keep our own tools, components and prior or reusable general know-how.
10. Third-party tools and brands
Zoho, Freshdesk, Time Doctor, Microsoft 365, Power Automate and the other tools or brands we mention belong to their respective owners. Mentioning them only indicates that we can connect to them; it does not imply affiliation, sponsorship or endorsement by those companies. To use them you need an account and must comply with their own terms, and their changes, limits or API costs are outside our control. Links to third-party sites (such as WhatsApp) are governed by the conditions of those sites.
11. Liability
We do our work with the professional diligence that can be expected, but the site and general information are provided “as is”. To the extent the law allows:
- We are not liable for decisions you make based on the demos or example figures.
- We are not liable for failures, outages or changes of third-party tools and platforms, or for incorrect data that comes from your own sources.
- We are not liable for loss of profit or indirect damages.
- In a contracted project, our total liability is limited to the amount paid for the service that gave rise to the claim, except for willful misconduct or gross negligence, or what the law does not allow to be limited.
Nothing above limits the rights that Colombian law grants you as a consumer or as a data subject.
12. Governing law and dispute resolution
These terms are governed by the laws of the Republic of Colombia. If a dispute arises, we will first try to resolve it in good faith and directly. If that is not possible, the ordinary Colombian courts seated in [to be completed] will have jurisdiction, without prejudice to your right to go to the Superintendence of Industry and Commerce where applicable.
13. Changes and contact
We may update these terms and will publish the new version at this address with its date. If you already have a project in progress, changes do not modify what was agreed in your proposal or contract. For questions or requests write to info@tutablero.com.